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Frequently Asked Questions (FAQ)

Can we customize our package?

Yes of course we can add and subtract things to fit in with your needs and budget.

How long does it take before we receive our photographs?

Online galleries are published within six weeks of the wedding date. Upon final approval of album design, you will receive your album within twelve weeks.

How do we save our date?

If you would like to go ahead and book your wedding date, contact us and you will be given all the instructions on how to proceed with reserving our services. We will then send you a contract and payment information for a $1000 retainer. The rest of the payment is due 30 days before your wedding date.

What are your prices?

We can provide you our collection information when you contact us.

Who photographs the weddings?

We both shoot together starting with the getting ready shots, then at the ceremony and reception. During the bride and groom, wedding party, and family photos, Michael shoots while Bianca directs making sure every detail is perfect.

Are your digital files watermarked?

They are not. The high-resolution photos do not bear any watermarks.

How does the album design process work?

Our wedding albums are one our dearest passions. They are a tangible, beautiful, archival record of your special day. We know that life often gets in the way of creating these heirlooms, so we promise to make this process as easy as possible for you. We will include your album design when delivering your online gallery. After you’ve had a chance to look at your album, we’ll set up a time to Skype, Facetime or meet in person to finish your design.

What is the “proofing website” you mention in your collections?

The online gallery is a private, password protected website where all of your wedding photographs will be placed online for you and your friends and family to view. It has a secure shopping cart – which allows visitors to order prints. It’s also a way we deliver your wedding day digital files. You’ll have a download option with a PIN, and can begin downloading the moment you receive the gallery.

Do you take posed family photos?

Absolutely. I firmly believe in these family images, as they’re records of your entire family. A few weeks before your wedding, I’ll send you a questionnaire covering the details of the day and among the questions is a list of posed family images. It’s very helpful for us to have a list to work from as Bianca will be able to call out names and start organizing your family. This will ensure that we stay on schedule.

Erin & Robbins' friends and family arriving at Blatchford Lake Lodge.
‍Family photo from Jackie & Jamie's wedding, 2014.

Can our family and friends take pictures with their cameras?

This is up to you. We do not mind. We do request they not swarm the family photographs though because we prefer to have everyone looking at one camera. We don’t allow family or friends to come along for the bridal images or the bride and groom shoot for privacy purpose and because, frankly, other people can be distracting. We also, have noticed a trend these past few years with our bride and grooms requesting an “unplugged ceremony.”

What kind of equipment do you use?

We use medium format Hasselblad film cameras and Fuji digital cameras.

How many photos do you deliver?

The number of photographs taken depends on many things – the number of guests, hours of coverage, types of events, hours of dancing, and so forth. Our average for an eight-hour day is 600 images.

How would you describe your style of photography?

We cover weddings in a very journalistic style. While we are very hands-off and unobtrusive in our coverage of the day, we do believe that there is a time and place for gorgeous, casually posed images of the bride and groom together.

Where do you live and how far will your travel?

You probably noticed that our portfolio consists of photos from Yellowknife and Whitehorse. We lived north of 60° from 2008 to 2016, recently moving to Kamloops, BC. We would love to go back to Yellowknife or Whitehorse to photograph a wedding. After being so far from other cities in the north, everything seems close now and we are happy to book weddings in and around Kamloops and the Okanagan.

Erin & Robbins' friends and family arriving at Blatchford Lake Lodge.
Erin & Robins' friends and family arriving at Blatchford Lake Lodge, a remote fly-in only lodge located in the Northwest Territories. Circa 2013.

How would you describe your style of photography?

We cover weddings in a very journalistic style. While we are very hands-off and unobtrusive in our coverage of the day, we do believe that there is a time and place for gorgeous, casually posed images of the bride and groom together.

Do you have insurance?

Yes.

Can you hold a date for me?

To be fair to everyone, we accept bookings on a first come/first served basis with a signed connect and retainer payment of $1000.

What is your payment schedule?

A retainer payment of $1000 to reserve your date. Full payment is due 30 days before your wedding day.

If I need to cancel my wedding, is the retainer refundable?

The retainer fee is non-refundable. The retainer guarantees that I’ll hold the date exclusively for you and once you’ve signed the contract, we will turn down all other commissions for that date.

Do we need to feed you at the reception?

It would be kind if you did, but it’s a not contracted requirement. We prefer to eat when you eat, not afterward, because when you’re eating, your not the most photogenic. When you're done, we want to be done as well to continue coverage. Our dinner break does not count towards your coverage hours.